General information for students
There is a paradigm shift in the travel and tourism industry, and as a
current or prospective travel professional you need to be aware of two
major changes: The global marketplace is opening up new areas to the tourist,
who in turn becomes more selective and demanding. New areas are
sensitive and require responsible operators. We need to focus on
advancing environmental and cultural awareness among travellers and
professionals to survive in tomorrow's travel market. The etichal approach
to the distribution of profit is also the responsibility of the operator.
Western operators will have to ensure the economic progress in the host
countries. Secondly, the Internet is changing the
way people book travel. Very few conventional retail travel agents will
be needed in the future, people can book directly with the airline or tour
operator. We believe travel professionals need to specialize in niche
markets, focus on responsible, sustainable tourism and a serious
presence on the Internet. We also focus strongly on human relations,
communication skills and customer service, which are vital for
success in travel and tourism. That is the philosophy behind
our courses.
See Courses for details